Downloading Your Data

Federal compliance and basic decency both say you should be able to take your data with you. Here’s how to do it on this platform.

Last updated 2026-05-25

Where to find it

Visit Settings → Export my data, or use the "Export my data" tile on your dashboard. You’ll see a list of categories you’re allowed to export — for a regular resident, that’s your user record, your audit history, your residency record(s), and your role assignments.

Each category has two buttons: Download as CSV (the spreadsheet-friendly format) and Download as JSON (the developer-friendly format). The file lands in your browser’s normal downloads folder, named with the table name plus a timestamp.

Why this is unusual

Most platforms make exporting your data deliberately hard. They want you to stay, and a friction-laden "download" link helps keep you. This platform is the opposite — federal CDBG funding under 24 CFR 91.105 ties the City of Birmingham to a Citizen Participation Plan, and the participation plan only works if residents trust the system. Trust requires the ability to leave with everything you brought.

The PRD frames it as a non-negotiable: "If a tenant leaves the Platform, they leave with all their data, in a format usable on Day 1 in any other system. The visual frontend is replaceable; tenant data is not." Every export endpoint is gated by an automated test that fails the build if the export ever stops working.

What the export contains

Your audit history — every meaningful action your account has taken, with timestamps and the role you were acting as. Sign-ins, role changes, residency-claim submissions, password updates.

Your user record — the row in the users table that represents you: email, display name, date of birth (used only for the CPP age check), verification timestamps. Never a password hash; never anything that wasn’t yours to begin with.

Your residency record(s) — the address you claimed, the NA it matched to, and the approval status (and any review notes if a status was changed).

Your role assignments — every role you hold or have held: which NA, when it was granted, when it was revoked. For officers, this is the full record of their officer service.

Every export is logged in your audit history. So if you ever want to know "did I download my data on May 25th?" — the answer is in the same audit log you just exported.

Downloading Your Data — Help Center