Help Center

A quick walk-through of what the Birmingham Neighborhood Platform does and how to set up your account.

How to use the public communities directory to find which neighborhood association covers your address, and what happens after you claim it.

How Birmingham’s neighborhood associations work, how they fit into the city, and why they exist.

Connect your address to one of Birmingham’s 99 neighborhood associations so you can vote and participate.

The CPP says voters must be confirmed residents. Here’s the workflow from your address claim to your first vote — and the safeguards in between.

Everything the platform keeps about you, why it’s kept, and how to see or download any of it.

Use your existing Google account to sign in to the Birmingham Neighborhood Platform — no separate password to remember.

Add a second step to your sign-in so even a leaked password can’t get into your account on its own.

Every NA meeting produces minutes. Here’s how those minutes become a permanent civic record on the platform — and what the platform refuses to do with them.

Every important action on the platform is recorded permanently. Here’s what gets logged, who sees it, and why it matters.

Federal compliance and basic decency both say you should be able to take your data with you. Here’s how to do it on this platform.

A bug, a confusing screen, or an accessibility blocker — here’s the right path for each.

How to switch the platform to a different language, and what the platform does to stay usable for everyone.